Deliver consistent, high-quality service by following protocols with precision and taking ownership of your work. This course ensures better decision-making, fewer mistakes, and greater customer trust.
How To Register:
After filling in and submitting the registration for below, we will review and send you a link to this online course video. Upon completion of the video, you will be asked to complete a knowledge assessment.
- Minimum passing score on assessment: 80%
- Each participant is allowed two (2) chances to pass the knowledge assessment
- There are no CEUs for this class, but passing will go toward the appropriate CPGP level (Copperfield Specialist)
If you have any questions, please contact Academy@copperfield.com
